Privacy Policy / سياسة الخصوصية

Version 3.0 | Effective June 13, 2026 | Last Updated June 13, 2026

BlinkliQ operates a hyper-local marketplace app. This Privacy Policy explains what data we collect, why we collect it, how we share it, how long we keep it, and how users may exercise privacy rights. BlinkliQ does not sell personal data.

1. Information We Collect

• Account information: email address, username, phone number when provided, profile details, account status, sign-in and security records.
• Location data: foreground location for map and nearby discovery. Sellers who enable Live + Moving Mode share precise background location only while that mode is active so nearby buyers can see the seller's current position.
• Public content: listings, photos, descriptions, prices, profile photo, ratings, reviews, and seller display information.
• Private communications and requests: chats, pings, reports, support tickets, moderation appeals, and related investigation notes.
• Purchases: product ID, entitlement status, receipt reference, activation and expiry dates for subscriptions, map visibility, and promotions. We do not receive full payment card details.
• Technical data: device type, OS version, Firebase identifiers, push token, IP address, usage events, crash logs, and App Check signals.

2. How We Use Data

We use data to provide the app, show nearby marketplace activity, operate pings and chat, grant paid entitlements, send service notifications, prevent fraud and abuse, moderate content, review reports and appeals, respond to support requests, maintain security logs, improve reliability, and comply with legal obligations in Jordan, Saudi Arabia, and other competent jurisdictions.

Our legal bases include contract performance, consent where required, legitimate interest in marketplace safety and reliability, and legal obligation.

3. Third-Party Services

We use Firebase and Google services for authentication, Firestore, cloud storage, cloud functions, analytics, Crashlytics, Cloud Messaging, Remote Config, App Check, and Google Maps. Apple App Store and Google Play process in-app purchases and refunds under their own terms. These providers may process data outside Jordan and Saudi Arabia under their data-processing terms.

4. Sharing and Legal Disclosure

• Other users may see your public profile, listings, ratings, reviews, and seller location when you are live or visible on the map.
• Conversation participants may see messages and pings exchanged with them.
• Our trust and safety team may review reports, messages, listings, account records, appeals, and logs when investigating violations.
• We may disclose account data, messages, location records, IP addresses, device data, listings, reports, and purchase records to competent authorities when required or permitted by lawful request, court order, investigation, emergency, or legal duty. We may not notify you before disclosure if notice is prohibited or impractical.

5. Retention

• Account data is retained while the account is active and deleted within 30 days after account deletion unless legal retention applies.
• Messages are normally retained for 180 days from the last message and then deleted when cleanup runs.
• Expired, completed, or cancelled pings are deleted after 30 days.
• Expired or cancelled promotion records are deleted after 90 days where possible; billing and entitlement evidence may be retained longer for accounting, fraud, support, and store-dispute needs.
• Live seller location is current-position only during live/moving operation and is removed when the seller goes offline and automatically after inactivity.
• Reports, moderation, appeals, audit logs, safety records, legal holds, and authority requests are retained as needed for enforcement, legal compliance, disputes, fraud prevention, or evidence preservation.

6. Your Rights

Subject to applicable law and identity verification, you may request access, correction, deletion, restriction or objection where available, withdrawal of consent where processing is based on consent, and information about how your data is used or disclosed. You can update your profile and delete your account in the app. Account deletion does not cancel Apple or Google subscriptions.

7. Security, Children, and Changes

We use HTTPS/TLS, Firebase security controls, Firestore and Storage access rules, App Check, admin permission controls, audit logs, monitoring, and operational reviews. No system is perfectly secure. BlinkliQ is not intended for users under 18. Material policy changes will be posted in the app and/or on this page with an updated version and date.

8. Contact